Simple, transparent pricing
No commissions. No hidden fees. Start free, upgrade when you're ready.
Starter
Perfect for pop-up stalls and market vendors.
- 1 location
- Up to 50 orders/month
- 20 menu items
- Customer mobile ordering
- Basic dashboard
- Email support
- "Powered by OrderMadd" branding (shown)
- No transaction fees
- White-label branding
- Analytics
- SMS notifications
Growth
For small cafes and juice bars ready to grow.
- 1 location
- Unlimited orders
- Unlimited menu items
- Customer mobile ordering
- Full dashboard
- Priority email support
- White-label branding
- No transaction fees
- Basic analytics
- 50 SMS/month included
- Customer accounts
Professional
For established cafes and small chains.
- Up to 3 locations
- Unlimited orders
- Unlimited menu items
- Customer mobile ordering
- Full dashboard
- Priority chat & email support
- White-label branding
- No transaction fees
- Advanced analytics
- Unlimited SMS
- Loyalty programme
- Custom domain support
- Staff role management
Enterprise
For chains, franchises, and high-volume operations. Custom pricing, unlimited locations, dedicated support, and API access.
Contact Sales30-day money-back guarantee on all paid plans. No questions asked.
Frequently asked questions
Can I switch plans anytime?
Yes, you can upgrade or downgrade at any time. Changes take effect immediately, and we'll prorate any charges.
What payment methods do you support?
Your customers can pay with any major credit/debit card, Apple Pay, and Google Pay. We use Stripe for secure payment processing.
Is there a contract?
No contracts. All plans are month-to-month and you can cancel anytime. We also offer annual billing with 2 months free.
Do you take commission on my sales?
No commissions whatsoever. We only charge the flat monthly subscription. The only other fees are Stripe's standard processing fees (1.4% + 20p per transaction).
How long does setup take?
Most businesses go live within 24 hours. Just upload your menu, customise your branding, and you're ready to take orders.
What happens if I exceed my order limit on the free plan?
We'll notify you when you're approaching your limit. Orders will continue to work, but you'll be prompted to upgrade. We never cut off your service mid-order.
Do you offer discounts for annual billing?
Yes! Pay annually and get 2 months free on any paid plan. That's £490/year for Growth (save £98) or £990/year for Professional (save £198).
Can I try paid features before committing?
Absolutely. All paid plans come with a 14-day free trial, and we offer a 30-day money-back guarantee if you're not satisfied.